Monday to Friday: 9am to 5pm (ET)
Saturday: Closed
Sunday: Closed
Covid-19 support request

For Covid-19 support requests, please call 1-844-562-8466 or email

It is the passengers’ responsibility to have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on their itinerary.

Current guidance is provided on our Covid-19 Additional Info document

For up to date information on government travel advisories and border restrictions, please click on the government body links below: