Monday to Friday: 9am to 5pm (ET)
Saturday: Closed
Sunday: Closed

Your online security is important to us. The following should answer your questions regarding internet security and help put your mind at rest.*



What is 128-bit encryption technology?

Encryption scrambles all information between your personal computer and the secured areas of the web site and guarantees one of the highest levels of security, privacy and confidentiality. Your banking information and transactions are kept secure by using one of the best commonly-used encryption technologies available: 128 bit encryption.


What are authentication and encryption?

SSL server authentication allows you to confirm a web server's identity. Your browser can automatically check that a server's certificate and public ID are valid and have been issued by a certificate authority (CA), such as VeriSign. Authentication is vital for secure e-commerce transactions in which you are sending private and confidential information over the web and first want to verify the receiving server's identity.

An encrypted SSL connection requires all information sent between a client (your computer) and a server to be encrypted by the sender and decrypted by the receiver. This protects private information from being intercepted over the Internet. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering – that is, for automatically determining whether the data has been altered in transit. This means that you can confidently send private data, such as your account info, to us trusting that SSL keeps it private and confidential.


What can I do to ensure my information is safe?

Never leave your computer screen unattended while in a secure area of a website. Use a quality anti-virus program as often as possible. Frequently check the most current information about your browser (can be found at your browser's web site) for changes and upgrades.


How do I clear my browser cache?

If you share a computer and Internet connection with someone, that other person could view your confidential information by hitting the Back button on your Web browser after you have used it. You can keep your private information secure by closing your web browser after your session or by clearing your browser's cache. Please consult the help menu of the browser you are using for information on clearing your browser's cache.


*For purposes of this section, "we", "us" and "our" refer to 8742995 Canada Inc. dba Travel Nation Canada.